August 5th, 2026

New Feature

Processes

Required Plan: Everyone

New Feature: Floating Panel for Process Queue

We have updated the record floating panel (referred to as PiP, picture-in-picture, in the video) to work with the process queue function.

Benefit: This gives reps persistent, always-in-sync view of their queue without needing the sidebar open.

Process Highlights:

  • What it is: When process queue is active, the floating panel will automatically switch from “Record Highlights” to “Process Highlights”.

  • Visual cue: The floating panel now shows a border in your theme’s primary color (if applicable, pink by default) so it’s immediately clear that you’re in process queue mode.

  • Mirrored content: Process highlights show the exact same queue that lives in the sidebar, just in a floating panel you can drag, collapse, and reopen as needed. Use one or both, they’re fully synced.

Floating panel buttons:

  • Stop: Stop a process queue directly from the floating panel using the stop button.

  • Pop out: Use the external pop out button to open the extension and view your process highlights in the sidebar.

  • Down: Click the down arrow to minimize the floating panel.